Terms of service
Last updated: May 22, 2026
These Terms of Service govern your access to and use of calorasleep.com and your purchase of products from Calora Sleep.
By visiting our website, placing an order, or using our services, you agree to these Terms.
1. Overview
Calora Sleep provides bedding comfort products and related services through calorasleep.com.
Throughout these Terms, “we,” “us,” and “our” refer to Calora Sleep. “You” and “your” refer to the customer, visitor, or user of our website.
2. Eligibility
By using our website or placing an order, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the website with the involvement and consent of a parent or legal guardian.
3. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, materials, pricing, and availability accurately.
However, we do not guarantee that all product descriptions, images, colors, pricing, or other content are error-free, complete, current, or accurate.
Actual product colors may vary depending on your device display, lighting, and other factors.
4. Product Use
Calora Sleep products are designed for personal bedding comfort.
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, sleep disorder, skin condition, or medical condition.
Any sleep, comfort, cooling, softness, or wellness-related statements are general product descriptions and should not be interpreted as medical advice.
5. Orders
When you place an order, you agree to provide accurate, current, and complete billing, shipping, and contact information.
We reserve the right to refuse, cancel, or limit any order for reasons including product unavailability, pricing or product information errors, suspected fraud or unauthorized activity, violation of these Terms, shipping restrictions, or payment issues.
If we cancel an order after payment has been made, we will issue a refund to the original payment method where appropriate.
6. Prices and Payment
Prices are listed in the currency displayed at checkout and may change without notice.
Payment must be received and authorized before an order is processed.
You are responsible for any taxes, duties, import fees, bank fees, currency conversion fees, or other charges applicable to your purchase.
7. Shipping
Shipping terms are described in our Shipping Policy, which is incorporated into these Terms.
Delivery estimates are not guaranteed unless expressly stated. We are not responsible for delays caused by carriers, customs, incorrect addresses, weather, holidays, or events outside our control.
8. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms.
Please review the Return and Refund Policy before placing an order.
9. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to additional terms.
Discount codes must be used at the time of purchase and cannot be applied retroactively unless we choose otherwise.
We reserve the right to modify, suspend, or cancel promotions at any time.
10. Intellectual Property
All content on calorasleep.com, including text, images, graphics, logos, icons, designs, product descriptions, videos, and other materials, is owned by or licensed to Calora Sleep.
You may not copy, reproduce, distribute, modify, display, publish, sell, or exploit any website content without our prior written permission.
11. Prohibited Uses
You agree not to use our website or services to violate any law or regulation, infringe intellectual property rights, submit false or misleading information, upload malicious code, viruses, or harmful software, attempt to gain unauthorized access to our systems, interfere with website security or functionality, engage in fraudulent, abusive, or harmful activity, or collect or track personal information of others without permission.
12. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and external websites.
We are not responsible for third-party websites, services, policies, content, or practices.
13. Disclaimer of Warranties
To the fullest extent permitted by law, our website and products are provided on an “as is” and “as available” basis.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
Except as expressly stated, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of Liability
To the fullest extent permitted by law, Calora Sleep shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, services, or products.
Our total liability for any claim related to an order shall not exceed the amount paid by you for the product giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Calora Sleep from any claims, damages, liabilities, losses, costs, or expenses arising out of your violation of these Terms or your misuse of our website or products.
16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
17. Contact
For questions about these Terms, please contact us:
Calora Sleep
Email: support@calorasleep.com
Website: calorasleep.com
Physical Address: Room 3006, Building 28, Shoufu Development, Danyang, Jiangsu 210000, China